“Resilient” organizations are better prepared to manage critical events impacting their assets and operations, including the ability to keep their people safe and maintain business continuity and operational uptime, the analysis finds

BURLINGTON, MA – July 8, 2024 – Everbridge, Inc., the global leader in critical event management (CEM) and national public warning software solutions, today announced the results of the company’s 2024 Best in Resilience™ Study. The study showcases the essential capabilities of top-performing organizations that enable them to remain resilient as they navigate unforeseen challenges and emerge stronger in the face of adversity.

“Understanding risks to our employees and operations allows us to plan accordingly and respond more efficiently,” explained Chris Green, Incident Response Manager at American Family Mutual Insurance, an Everbridge Best in Resilience certified company. “When incidents happen, we can quickly assess risks and communicate with employees to account for their safety, and coordinate with our Incident Management Team.”

The Everbridge 2024 Best in Resilience Study reviewed thousands of data points from the previous year, from how organizations detect and assess real-time risks to their employees, assets, and locations; to how well they communicate with their people in the face of those threats; and finally, how well organizations assess their competencies and identify their strengths and opportunities for improvement.

Best in Resilience Study – 2024 Benchmarks for Organizational Resilience

Highlights

• A review of 500,000 global risk events in 2023 reveals that climate-related events account for 52% of all risk events. Summer months have the highest number of risk events.
• Top-performing organizations assessed approximately 5,500 “severe” or “extreme” risk events in 2023. 15% of events prompted employee alert notifications.
• Hurricanes, geopolitical conflicts, and civil unrest events were the most likely to trigger employee alerts, with the highest number of alerts sent for flood and tornado risks. The average organization sent 44 employee alert notifications for flood events in 2023.
• Top-performing organizations sent employee notifications that requested a response to confirm they received the alert or account for their safety. Organizations across numerous sectors received 80% response rates when sending to over 1,000 employees, and many often received over 90% response rates.
• Top-performing organizations sent employee alerts within 10 minutes of receiving a risk event alert.