Critical incidents bear the potential of significantly impairing the business processes of an organization – whether a severe one brings all operations to an immediate standstill or many small events generate significant efforts and costs by their sheer frequency. Especially in highly regulated environments any incident needs to be processed in a standardized, traceable way to avoid a breach of rules, which may result in significant penalties – again and again. And severe incidents have to be mitigated quickly to avoid being on national news.
Situator is the leading enterprise incident management solution and integrates and correlates information in real time from multiple and diverse systems across the enterprise. At the same time, it coordinates the most effective responses, ensuring that everyone in the operational chain knows what is happening, where it’s happening and how to respond. Situator provides the tools necessary to address every aspect of the control room management lifecycle.